BDNet Corporate Networking delivers its managed IT services through our BDNet Watchman™ offering.
Like a sentry who is always on the lookout and ready to respond, BDNet Watchman™ is comprised of three vital components that make the management and delivery of IT services a breeze!
Together they give you confidence that your network is constantly being monitored for signs of trouble–and the assurance that comes with knowing we’re easy to reach and can quickly resolve IT issues. That means less downtime for your business and employees, lower repair costs, and peace of mind from knowing the BDNet Watchman™ is on the job. Even when you aren’t!
BDNet Watchman™ IT@Work (Download brochure)
With today’s business heavily reliant on their internal network and the internet for communicating with customers, delivering services and fulfilling other business obligations, there are threats and risks posed to your IT systems, your business, every minute of every day. Seemingly innocent browsing or download by employees can launch an attack. And with internet access always open, just because the work day ends doesn’t mean your IT systems aren’t vulnerable to breakdown, intrusion or security breech.
That’s where BDNet Watchman™ service suite comes in. The IT@Work™ component monitors every piece of your IT infrastructure 24/7. It identifies problems in their early stages so damage is either entirely avoided or minimized. IT@Work™ sends updates as the trouble is identified, addressed, and resolved. BDNet Watchman™IT@Work can even install updates and patches; and isolate and stop annoying malware and spyware from spawning and spreading.
BDNet Watchman ™ IT@A-Glance (Download brochure)
BDNet Watchman ™ IT@A-Glance is a fast, easy-to-use console that everyone in your organization can use to contact BDNet, create an IT service ticket, and then track each step as our technicians and engineers take care of the trouble. In addition, IT@A-Glance™ offers a password protected dashboard that give authorized users the power to monitor & manage their monthly IT services.
IT@A-Glance™ automates key workflow tasks such as requesting service, assigning service personnel, and then delivering updates on everything from repair status to resolution time frame to important details such as tracking number for any equipment deliveries.
For you, IT@A-Glance gives the calmness that goes with knowing urgent IT matters are just languishing—they’re being addressed quickly and effectively.
BDNet Watchman™ IT@Hand (Download brochure)
BDNet Watchman™ IT@Hand is a software tool (powered by Bomgar™) that enables remote service of PCs, servers and mobile devices. So wherever you may be when a problem arises, a BDNet Engineer can access your system, and then diagnose and correct IT troubles. Simply put, IT@Hand™ allows us to work as if we were right there at your side. It’s a fast, effective way to respond and resolve IT troubles, with fewer on-site visits, all without sacrificing service or security.
Get started today!
Whether you know exactly what IT services you need or would like to learn more about BDNet Watchman™ IT services, contact BDNet today!